FAQs
all you need to know
About Our Clothing
Contain Organic & Recycled Materials
Discovered by Darcy's clothing range is made entirely using organic and recycled materials.
Our environmental impact is important to us, and therefore all materials are responsibly sourced. From product to packaging, we're as green as we can be!
Vegan Friendly
All of our garments are certified vegan-friendly.
Aspiring for Inclusivity
Inclusivity has always been highly valued here at Discovered by Darcy; we strive to curate a collection of products that can be worn by everybody.
As a small business, this can be tricky to sustain. If you require something outside of our current collection, or have a suggestion for future products, please feel free to Contact Us!
Wash with Ease
To keep your clothing looking fresh, wash inside out with similar colours at 30°, and hang flat to air dry. Iron before dlipping the right way out and wearing for your next adventure!
Do not tumble dry or dry clean. Do not bleach. Do not iron directly on the vinyl design.
all you need to know
About Our Bandanas
Personalised Products As Unique As Your Pup!
Our range of handmade pet bandanas are all perfectly unique, making them beautiful additions to your pup's pawdrobe, or lovely gifts for a friend.
Make them extra thoughtful using our personalisation service! Customising each product is made easy using our handy personalisation boxes, and the provided info-graphics attached to each product listing.
Vegan Friendly
All of our pet accessories are vegan-friendly.
Available in Four Sizes
Our bandanas are available in sizes XS through to L.
XS: 14cm W x 15cm L (4.5cm Collar Slot) - suited to Miniature Dachshunds, Yorkshire Terriers and similar.
S: 17cm W x 18cm L (5cm Collar Slot) - suited to Jack Russels, Cavapoos and similar.
M: 20cm W x 21cm L (5.5cm Collar Slot) - suited to Cockapoos, Spaniels and similar.
L: 23cm W x 24cm L (6cm Collar Slot) - suited to Labradors, Huskies and similar.
Due to the over-collar design an approximation on sizing is okay, particularly if you feel your pup may be inbetween sizes! Choosing a larger size can often allow your dog to enjoy their bandana for an extended period, without risk of discomfort.
Wash with Ease
Hand wash in cool water and keep flat while air drying. Press on reverse for a crisp finish that leaves your bandana looking brand new!
Please be aware that our vinyl, stiffener and some fabrics may be temperature sensitive. Always iron on low heat, using a protective barrier.
if you have any queries
About Your Order
There is an issue with my order. What do I do?
We're so sorry to hear that!
If you reach out via our Contact page with your order information and any details regarding your issue, a member of the team will be able to assist you as soon as possible.
I'd like to return my order, what is your policy?
Check out our Returns Policy for full details. If you're still unsure or would like to chat with a member of the team about your issue, please do Contact Us.
My order is a gift, could you keep my details private?
What a thoughtful gift!
All receipts are sent via email upon purchase, and we do not include any sensitive information within our parcels. The exception to this rule is where details must be provided for customs, which may disclose package contents and value.
Do you accept trade orders?
Yes, absolutely!
If you'd like to become a stockist, please contact us via email; hello@discoveredbydarcy.com. We'd love to chat and learn a little more about you!
All you need to know about
Responsible Packaging Disposal
Care Cards & Leaflets
Our marketing materials are all printed on environmentally certified and recycled papers, sustainably sourced and ready to be recycled once more!
Premium vegetable-based inks are used as an added step to reduce our carbon footprint.
Glassine Bags
Glassine is made from 100% wood pulp, making it fully biodegradable and recyclable.
Polymer Bags
Does it look like plastic? I promise it isn't!
All of our polymer bags and wallets are made using recycled materials, which are biodegradable and recyclable.
Cardboard Boxes
Of course these can be reused, however cardboard is widely recycled and can be popped in your standard recycling bin if needed.
Even our inks are acid-free and eco-friendly!
Kraft Paper Tape
Our tape is acid-free and created using recycled materials; it can be treated like paper/cardboard and be recycled.
Stickers
All of our stickers are made using recycled materials, and are further recyclable and biodegradable.